- Architectural Design and Project Management
Build Design Ltd - Architectural Design and Project Management in Lincoln

Complaints Procedure

Statement

We value receiving feedback on the service that we provide and realise that on occasion, in spite of our best efforts, some Clients may still not be entirely satisfied.

Our complaints system is totally confidential and is intended to resolve any issue that a Client wishes to raise that has not been rectified in the course of normal business.

We try to be helpful, open and fair-minded with the intention of resolving matters as quickly as possible. We promise that any lessons will be learned so that we can continue to improve the service we offer.